Frequently Asked Questions

Delivery is calculated at checkout based on your address — you'll see the exact cost before you pay. UK orders are typically dispatched within 1–2 working days.

UK orders are typically dispatched within 1–2 working days. Once dispatched, you'll receive a tracking link by email so you can follow your order to your door.

Every order is covered by our 30-day guarantee. If you're not happy with your purchase, contact us within 30 days of delivery and we'll make it right. See our Returns page for full details.

Yes — every Omnia product is independently tested by third-party laboratories to verify purity and potency. What's on the label is what's in the pouch.

Most of our range is vegan-friendly, including our hydration and greens products. Please check each product page for specific details — for example, our Marine Collagen is sourced from fish and is not suitable for vegans.

All Omnia products are manufactured in the United Kingdom, where we hold every batch to the highest quality standards — from ingredient sourcing to the finished product.

Each product page and label includes clear serving instructions. As a general rule: hydration stick packs mix into 400–500ml of water, and capsules or tablets are taken daily with food. If you have a medical condition, are pregnant, or take medication, consult your doctor before use.

Yes — our range is designed to work together, and our bundles pair products that complement each other. Always follow the serving instructions on each product, and speak to your doctor if you're unsure.

Once your order is dispatched, we'll email you a tracking link. You can also log into your account on our site to view your order history and status.

The fastest way is through the contact form on our About page — send us a message and we'll get back to you as soon as we can.